Jobs

Currently, we are not hiring. If you’re interested in working with us here at Rita’s in Knoxville, please print and complete the following application documents, then call to set up a time to apply in person at the store. If you have questions, please email jobs@ritasknoxville.com.

At Rita’s, our tag line of “Ice Custard Happiness” is more than a saying. It’s our way of life – and a steadfast promise to our valued guests. To fulfill our promise, Treat Team members follow the “RITAS” values. They are:

R-Respect

Each and every guest is important at Rita’s. We have the ultimate respect for our guests and franchise partners and believe that providing the freshest, highest quality treats is our privilege.

I-Integrity

At Rita’s, we are dedicated to doing what is right for our guests and partners while adhering to the highest guest service and product standards.

T-Trust

Our guests trust us to provide the freshest treats and superior service. The entire Rita’s family is expected to earn that trust by delivering on our happiness credo - ensuring our guests are receiving the freshest, highest quality treats with superior service.

A-Accountability

We want to be held accountable for the promises we make to our guests and franchise partners. It is our duty to ensure that we are delivering Ice, Custard and Happiness to each guest at every location. We encourage our guests and franchise partners to provide us with their ideas, suggestions and comments and we continually strive to incorporate this feedback to better serve our guests.

S-Service

We can only succeed at delivering happiness if we succeed at providing outstanding service. At Rita’s, service is our cornerstone. Exceeding the service expectations of our guests and franchise partners is a requirement of our business. We teach every franchise partner and Treat Team member to deliver superior guest service and an unparalleled experience with the Rita’s brand all while serving the freshest, highest quality treats available.

Rita's Ice

26 Market Square
Knoxville, TN 37902
Phone: 865.673.4888